Customer Service
[Posting] How IT’S MEE post business information
IT’S MEE register and manage contents following below
01. Find well-known & noted businesses related to the
category
02. Figure out the business and operate IT’S MEE P.I.E.S
Program
P.I.E.S. Program is Personal IT’S
MEE Enterprise Selection Program.
It’s IT’S MEE’s Specialized program
that
scores the business’ security,
expertise, after service, advantage and differentiated technology, experience
in expert area, facility, continuity of research, scale, legality.
A business that got high score is
ranked on the top.
03. Register the business after application of IT’S MEE
P.I.E.S. Program.
04. We confirm contents repeatedly after registration to
check out if it has changed
05. Adjustment following IT’S MEE member’s request and
needs
IT’S MEE’s principle is ‘trust’, so we register and manage contents after verifying information authentically.
We will make an effort to keep this principle continually
Thank you
[Posting] Review or premium review I wrote was deleted!
A.
All of contents that IT’S MEE members left
are valuable assets for us.
Except special case, we don’t delete review
or premium review that members left.
But there can be special case as we referred
above.
The special case is like below.
01. A review maligning sth/sb without any
reason
02. A review confusing member’s judgement
by identical IPs or IDs
03. A review reported by business
In this case, we will delete the review
first, then contact reviewer and deal with it.
If your review was deleted despite special case above, ask at 1:1 Inquiry or real time counselor.
Thank you.
[Membership] When I can’t receive verification number, what to do?
A.
If you didn’t receive verification number when you
sign up,
Refer to below
Eg.
- 010-0000-0000 (O)
- 010 00000000 (X)
You have to add ‘-‘ when entering phone number to
receive verification number.
If verification number isn’t still sent, ask 1:1
Inquiry or call real time counselor.
We will provide
you with a better service continuously.
Thank you.
[event] Is basic discount applied to affiliated business event’s discounted price?
A.
When IT’S MEE proceeds affiliated business
event, each business’ service offers its own discounted price. (except clinics)
You still can get membership point and use
it combined with membership basic discount,
but whether apply additional discount of
membership basic discount or not varies by businesses
because events are classified with below
01. Free Offer Event
02. Discount More Event
03. Product Experience Event
So for more details, you have to ask poster
or business in person.
IT’S MEE will make an effort to establish a
system to provide service clearly
Thank you.
[Business Info] I want to report this business!
A.
If you want to report a business while
searching,
report it through ‘1:1 Inquiry’ page.
Please reveal the reason you report, then
IT’S MEE will take a step after checking it.
Thank you.
[Business Info] Business(shop) information is not correct!
A.
Did you find wrong information on business
or product?
Then, submit report about wrong part
through 1:1 Inquiry or information page of business.
Although We are monitoring information in
real time, because there are numerous businesses, it takes many time to notice
incorrectness.
If you report incorrect information about
the business, we will check immediately and correct it.
We will make an effort to improve your
inconvenience as quickly as possible.
Thank you.
[Business Info] I want to register my favorite shop to your website!]
A.
Do you want to register your favorite shop to IT’S MEE website?
And get a discount from there?
Ask 1:1 Inquiry and other various channel!
We will reflect your opinion and explore
the clinic or shop in person, then will register it after review based on the
standard of IT’S MEE.
We will reflect your opinion for sure and
register.
Thank you.
[Others] What is IT’S MEE’s SNS account?
01. IT’S MEE official Facebook
Page
https://www.facebook.com/totalbeautyportal
02. IT’S MEE Official Instagram
https://www.instagram.com/beauty.method/
03. IT’S MEE Official Youtube
https://www.youtube.com/c/ITS美잇츠미
04. IT’S MEE Official KakaoTalk
Yellow ID
Search “IT’S MEE” on “KakaoTalk Plus Friend”
05. IT’S MEE Official Facebook Account
https://www.facebook.com/beautymethods
Thank you
[Others] Where do I ask about affl or ad with IT’S MEE
01. Log-in to IT’S MEE website
02. Click Affl&Ad at the bottome of IT’S
MEE website
03. Write down contents of affl or ad
Write down contents of affiliation or
advertising
Refer to below
Eg) Name of company: The Best Clinic
Name(in charge): Marketing Director Kim Hyunbin
Contact: 010-0000-0000(personal), 070-0000-0000(work)
Affl&ad: I ask you about registering as affiliated business and
advertising
04. IT’S MEE will contact you as soon as check
it.
You can also follow steps of images below.
- Applying on the website
- Applying on the mobile website
[Others] How do I consult IT’S MEE Real time counselor?
A.
You can consult IT’S MEE in the way below
01. Ask IT’S MEE website’s 1:1 inquiry
We will reply as soon as possible, but you
couldn’t feel ‘real time counseling’ though.
02. Ask IT’S MEE website’s Q&A
Likewise, we will reply as soon as
possible, but you couldn’t feel ‘real time counseling’ though.
03. Press ‘Like’ on the IT’S MEE Facebook
page, and send message.
Search @totalbeautyportal on Facebook,
press Like and send message.
We can reply in real time.
04. Add IT’S MEE as KakaoTalk Yellow ID and
send message
Search and add IT’S MEE as the KakaoTalk
Yellow ID, then we will reply in real time.
We will help you with quick response.
Thank you.